{"id":11246,"date":"2023-02-19T21:27:05","date_gmt":"2023-02-19T20:27:05","guid":{"rendered":"https:\/\/www.manutan.cz\/magazin\/?p=3682"},"modified":"2023-02-19T21:27:05","modified_gmt":"2023-02-19T20:27:05","slug":"znacka-manutan-zaruka-te-nejprisnejsi-kontroly-kvality-produktu","status":"publish","type":"post","link":"https:\/\/www.manutan.cz\/blog\/znacka-manutan-zaruka-te-nejprisnejsi-kontroly-kvality-produktu\/","title":{"rendered":"Zna\u010dka Manutan, z\u00e1ruka t\u00e9 nejp\u0159\u00edsn\u011bj\u0161\u00ed kontroly kvality produkt\u016f"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/app-mcz-blog-prd.azurewebsites.net\/wp-content\/uploads\/2023\/02\/xPRI2110003PIC1-min-1536x1026-1-1024x684.jpg\" alt=\"xPRI2110003PIC1-min-1536x1026\" class=\"wp-image-3683\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Aby bylo mo\u017en\u00e9 v r\u00e1mci zna\u010dky Manutan zaru\u010dit vysokou \u00farove\u0148 kvality, jsou ve\u0161ker\u00e9 vlastnosti v\u00fdrobk\u016f podrobeny velmi p\u0159\u00edsn\u00e9 kontrole kvality. D\u00edky takto striktn\u00edm norm\u00e1m si spole\u010dnost Manutan m\u016f\u017ee dovolit nab\u00edzet naprosto bezkonkuren\u010dn\u00ed v\u00fdhodu: 10 let z\u00e1ruky na ve\u0161ker\u00e9 zbo\u017e\u00ed (a 3 roky na spot\u0159ebn\u00ed materi\u00e1l). Thibault Brauge, vedouc\u00ed kontroly kvality dodavatel\u016f spole\u010dnosti Manutan, p\u0159in\u00e1\u0161\u00ed vysv\u011btlen\u00ed, pro\u010d je p\u0159i v\u00fdb\u011bru dodavatel\u016f kvalita t\u00edm nejd\u016fle\u017eit\u011bj\u0161\u00edm prvkem obchodn\u00ed strategie spole\u010dnosti Manutan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">M\u016f\u017eete n\u00e1m pros\u00edm ve zkratce popsat svou dosavadn\u00ed kari\u00e9ru?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thibault Brauge:<\/strong> P\u0159es 20 let pracuji v oblasti <strong>kontroly kvality<\/strong>. Ne\u017e jsem nastoupil do spole\u010dnosti Manutan, pracoval jsem v <em>B2C<\/em> v maloobchodn\u00edm \u0159et\u011bzci a v mezin\u00e1rodn\u00edm n\u00e1kupu. Hodn\u011b \u010dasu jsem str\u00e1vil v \u010c\u00edn\u011b, kde jsem dohl\u00ed\u017eel na kvalitu v\u00fdrobk\u016f vyr\u00e1b\u011bn\u00fdch v dan\u00e9 lokalit\u011b. To bylo velmi zaj\u00edmav\u00e9!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nyn\u00ed m\u00e1m k dispozici <strong>osv\u011bd\u010den\u00e9 postupy, \u0161kolen\u00ed a mezin\u00e1rodn\u00ed s\u00ed\u0165 dodavatel\u016f<\/strong> a sv\u00e9 zku\u0161enosti mohu nab\u00eddnout z\u00e1kazn\u00edk\u016fm spole\u010dnosti Manutan. Jako vedouc\u00ed kontroly kvality m\u00e1m odpov\u011bdnost za kvalitu v\u0161ech produkt\u016f zna\u010dky Manutan, od kancel\u00e1\u0159sk\u00fdch pot\u0159eb po skladov\u00e9 vybaven\u00ed, v\u010detn\u011b pr\u016fmyslov\u00e9ho vybaven\u00ed a n\u00e1stroj\u016f, balen\u00ed, bezpe\u010dnosti, zdravotn\u00ed nez\u00e1vadnosti, ale tak\u00e9 za vybaven\u00ed exteri\u00e9r\u016f a j\u00eddeln\u00edch prostor.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Jak prob\u00edh\u00e1 kontrola kvality v\u00fdrobk\u016f spole\u010dnosti Manutan?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T. B.: <\/strong>Manutan m\u00e1 jako distributor <strong>stejnou odpov\u011bdnost jako v\u00fdrobce<\/strong>. Aby byla zaji\u0161t\u011bna vysok\u00e1 \u00farove\u0148 kvality, dohl\u00ed\u017e\u00edm na cel\u00fd \u017eivotn\u00ed cyklus na\u0161ich v\u00fdrobk\u016f:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>prvn\u00edm krokem je anal\u00fdza produkt\u016f p\u0159ed za\u0159azen\u00edm do prodeje a<\/li><li>posledn\u00edm krokem je anal\u00fdza \u00fadaj\u016f z poprodejn\u00edho servisu (poruchovost, spokojenost z\u00e1kazn\u00edk\u016f apod.).<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Usilujeme-li o skute\u010dn\u011b <strong>neust\u00e1l\u00e9 zlep\u0161ov\u00e1n\u00ed<\/strong>, pak je ten prvn\u00ed krok naprosto kl\u00ed\u010dov\u00fd. Jakmile vybereme a prov\u011b\u0159\u00edme dodavatele a jeho produkt, kter\u00fd pl\u00e1nujeme za\u0159adit do prodeje, n\u00e1sleduj\u00ed dal\u0161\u00ed \u00fakoly:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ur\u010dit c\u00edlov\u00fd produkt, tj. produkt, kter\u00fd n\u00e1m poslou\u017e\u00ed jako referen\u010dn\u00ed v\u00fdrobek z hlediska hodnocen\u00ed kvality.<\/li><li>Zajistit vzorky a produktovou dokumentaci (dokumenty vy\u017eadovan\u00e9 p\u0159edpisy, manu\u00e1ly, certifik\u00e1ty a \u0161t\u00edtky apod.).<\/li><li>Pov\u00e9st anal\u00fdzu produktu prost\u0159ednictv\u00edm intern\u00edch i extern\u00edch test\u016f, tot\u00e9\u017e plat\u00ed i pro ve\u0161kerou produktovou dokumentaci.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Po skon\u010den\u00ed t\u00e9to f\u00e1ze sep\u00ed\u0161i kompletn\u00ed zpr\u00e1vu o zkouman\u00e9m v\u00fdrobku. Tu pak mus\u00ed <strong>schv\u00e1lit odd\u011blen\u00ed n\u00e1kupu<\/strong>, produktov\u00ed mana\u017ee\u0159i, brand manager spole\u010dnosti Manutan i j\u00e1 s\u00e1m. Spole\u010dn\u011b rozhodneme, jestli je dan\u00fd produkt pro spole\u010dnost Manutan vhodn\u00fd a zda je mo\u017en\u00e9 jej <strong>za\u0159adit do na\u0161eho sortimentu<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zkr\u00e1tka, moje pr\u00e1ce zahrnuje celou \u0159adu povinnost\u00ed, od <strong>\u0159\u00edzen\u00ed test\u016f<\/strong> a\u017e po <strong>management <\/strong>produkt\u016f (od jejich doru\u010den\u00ed a\u017e po jejich odesl\u00e1n\u00ed z na\u0161ich prostor). Zaji\u0161\u0165uji<strong> spr\u00e1vn\u00fd pr\u016fb\u011bh postup\u016f pro kontrolu kvality<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Jak prob\u00edh\u00e1 intern\u00ed testov\u00e1n\u00ed kvality?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T. B.: <\/strong>Intern\u00ed <strong>testov\u00e1n\u00ed produkt\u016f<\/strong> prov\u00e1d\u00edm j\u00e1. Postupuji poka\u017ed\u00e9 jinak, podle produktu a jeho vlastnost\u00ed. To znamen\u00e1, \u017ee p\u0159i ka\u017ed\u00e9m zav\u00e1d\u011bn\u00ed nov\u00e9ho produktu vym\u00fd\u0161l\u00edm nov\u00e9 testy a testovan\u00e9 vzorky porovn\u00e1v\u00e1m s <strong>p\u0159edem vybran\u00fdm c\u00edlov\u00fdm produktem<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B\u011bhem t\u00e9to f\u00e1ze lze ov\u011b\u0159it z\u00e1kladn\u00ed krit\u00e9ria:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>\u010cistota<\/strong>: Je v\u00fdrobek \u010dist\u00fd? M\u00e1 vhodnou povrchovou \u00fapravu? Jsou na plastov\u00fdch \u010d\u00e1stech stopy formy? M\u00e1 v\u00fdrobek vhodn\u00fd obal?<\/li><li><strong>Mont\u00e1\u017e<\/strong>: Je v\u00fdrobek snadn\u00e9 uv\u00e9st do provozu? Je v\u00fdsledn\u00e1 podoba v\u00fdrobku uspokojiv\u00e1 z hlediska estetiky a funk\u010dnosti?<\/li><li><strong>Pevnost<\/strong>: Unese v\u00fdrobek t\u011b\u017ek\u00fd n\u00e1klad? Odol\u00e1 n\u00e1raz\u016fm?<\/li><li><strong>Bezpe\u010dnost:<\/strong> Je po cel\u00fd \u017eivotn\u00ed cyklus v\u00fdrobku zaru\u010deno zdrav\u00ed a bezpe\u010dnost u\u017eivatele?<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Hlavn\u00ed je <strong>vc\u00edtit se do pozice u\u017eivatele<\/strong>. Pou\u017e\u00edv\u00e1m n\u00e1stroje, d\u00edky kter\u00fdm mohu napodobit ve\u0161ker\u00e9 potenci\u00e1ln\u00ed zp\u016fsoby pou\u017eit\u00ed v\u00fdrobku a ov\u011b\u0159it jeho slo\u017een\u00ed, a to naprosto detailn\u011b. Kdy\u017e testuji nap\u0159\u00edklad pracovn\u00ed st\u016fl, pou\u017e\u00edv\u00e1m k tomu z\u00e1va\u017e\u00ed a kladivo. Napodobuji pokl\u00e1d\u00e1n\u00ed t\u011b\u017ek\u00fdch p\u0159edm\u011bt\u016f, ale i n\u00e1razy, ke kter\u00fdm m\u016f\u017ee doj\u00edt b\u011bhem ka\u017edodenn\u00edho pou\u017e\u00edv\u00e1n\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ned\u00e1vno jsem testoval sch\u016fdky, a ty jsem roz\u0159\u00edzl nap\u016fl, abych ov\u011b\u0159il vnit\u0159n\u00ed slo\u017een\u00ed materi\u00e1lu protiskluzov\u00fdch prvk\u016f a zjistil, jak jsou p\u0159ipevn\u011bny patky! U t\u011bchto produkt\u016f je naprosto z\u00e1sadn\u00ed, abychom mohli zaru\u010dit jejich rovnov\u00e1hu a stabilitu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u0161echny v\u00fdrobky zna\u010dky Manutan v\u010detn\u011b n\u00e1\u0159ad\u00ed maj\u00ed certifikaci <strong>FEVAD<\/strong>, <strong>dvojitou certifikaci HQE (pro ekologick\u00e9 v\u00fdrobky),<\/strong> <strong>ISO&nbsp;9001 a<\/strong> <strong>Ecovadis<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kdy se obrac\u00edte na extern\u00ed laborato\u0159e?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>T. B.: <\/strong>Kdy\u017e dojdu k n\u00e1zoru, \u017ee je pot\u0159eba prov\u00e9st <strong>dopl\u0148uj\u00edc\u00ed testy<\/strong>, nebo kdy\u017e nem\u00e1m dostate\u010dn\u00e9 <strong>technick\u00e9 prost\u0159edky k tomu, abych n\u011bjak\u00fd produkt otestoval<\/strong>, pak se obr\u00e1t\u00edm na n\u011bkter\u00e9ho z extern\u00edch poskytovatel\u016f. Z\u00e1le\u017e\u00ed na tom, jak\u00fd test je pot\u0159eba prov\u00e9st (mechanick\u00fd, elektrick\u00fd apod.), podle toho se obrac\u00edm na konkr\u00e9tn\u00ed laborato\u0159, kter\u00e1 mi n\u00e1sledn\u011b navrhne zku\u0161ebn\u00ed protokoly a vybran\u00fd protokol zrealizuje.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Naposledy jsme takto nechali testovat elektricky ovl\u00e1dan\u00fd pracovn\u00ed st\u016fl. Pot\u0159ebovali jsme se ujistit, \u017ee elektrick\u00e9 ovl\u00e1d\u00e1n\u00ed vydr\u017e\u00ed 10 let, tedy nab\u00edzenou z\u00e1ru\u010dn\u00ed lh\u016ftu. Z\u00e1kladn\u00ed testy jsme provedli u n\u00e1s a n\u00e1sledn\u011b jsem pov\u011b\u0159il extern\u00edho poskytovatele, aby otestoval trvanlivost produktu v re\u00e1ln\u00fdch podm\u00ednk\u00e1ch. V\u00fdrobek jsme nechali ulo\u017eit do tepeln\u00e9 komory, ve kter\u00e9 byla teplota 45 \u00b0C a odpov\u00eddaj\u00edc\u00ed vlhkost. N\u00e1sledn\u011b <strong>prob\u011bhla simulace 10 let pou\u017e\u00edv\u00e1n\u00ed v koncentrovan\u00fdch cyklech<\/strong> se z\u00e1t\u011b\u017e\u00ed \u0161edes\u00e1ti kilogram\u016f um\u00edst\u011bnou na stole!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00edky t\u011bmto <strong>p\u0159\u00edsn\u00fdm postup\u016fm p\u0159i kontrole kvality<\/strong>, kter\u00e9 v sob\u011b kombinuj\u00ed pe\u010dliv\u00fd v\u00fdb\u011br dodavatel\u016f a detailn\u00ed anal\u00fdzu v\u0161ech nab\u00edzen\u00fdch produkt\u016f, <strong>m\u016f\u017eeme nab\u00edzet z\u00e1ruku deset let na v\u00fdrobky zna\u010dky Manutan.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spole\u010dnost Manutan dod\u00e1v\u00e1 z\u00e1kladn\u00ed vybaven\u00ed firm\u00e1m i organizac\u00edm ji\u017e od roku 2016. Hlavn\u00ed sortiment tvo\u0159\u00ed n\u00e1stroje a za\u0159\u00edzen\u00ed pro ka\u017edodenn\u00ed pracovn\u00ed pot\u0159eby pracovn\u00edk\u016f, a proto je pro spole\u010dnost kvalita naprostou prioritou. Jak je zn\u00e1mo, spolehliv\u00e9 a efektivn\u00ed vybaven\u00ed p\u0159\u00edmo p\u0159isp\u00edv\u00e1 ke zdrav\u00ed, bezpe\u010dnosti a spokojenosti koncov\u00fdch z\u00e1kazn\u00edk\u016f.<\/p>\n","protected":false},"author":6,"featured_media":8943,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-11246","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-typy-a-navody"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Spole\u010dnost Manutan dod\u00e1v\u00e1 z\u00e1kladn\u00ed vybaven\u00ed firm\u00e1m i organizac\u00edm ji\u017e od roku 2016. Hlavn\u00ed sortiment tvo\u0159\u00ed n\u00e1stroje a za\u0159\u00edzen\u00ed pro ka\u017edodenn\u00ed pracovn\u00ed pot\u0159eby pracovn\u00edk\u016f, a proto je pro spole\u010dnost kvalita naprostou prioritou. 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