{"id":2582,"date":"2022-03-28T10:47:34","date_gmt":"2022-03-28T08:47:34","guid":{"rendered":"https:\/\/www.manutan.cz\/magazin\/?p=2582"},"modified":"2025-09-07T09:30:37","modified_gmt":"2025-09-07T07:30:37","slug":"rozhovor-jak-v-manutanu-resime-atypicke-objednavky","status":"publish","type":"post","link":"https:\/\/www.manutan.cz\/magazin\/?p=2582","title":{"rendered":"[Rozhovor] Jak v Manutanu \u0159e\u0161\u00edme atypick\u00e9 objedn\u00e1vky"},"content":{"rendered":"\n
\"Se<\/figure>\n\n\n\n

Nab\u00eddka Manutanu je opravdu \u0161irok\u00e1. St\u00e1v\u00e1 se v\u00e1m, \u017ee si z\u00e1kazn\u00edci nevyberou a pot\u0159ebuj\u00ed zbo\u017e\u00ed p\u0159esn\u011b na m\u00edru?<\/strong><\/p>\n\n\n\n

Ano, ur\u010dit\u011b se to st\u00e1v\u00e1. Jsem tu p\u016fl roku, ale u\u017e i j\u00e1 jsem se s takov\u00fdmi popt\u00e1vkami setkala. Obvykle z\u00e1kazn\u00edci po\u017eaduj\u00ed jin\u00fd dekor nebo rozm\u011br n\u00e1bytku. N\u011bkte\u0159\u00ed kupuj\u00edc\u00ed tak\u00e9 pot\u0159ebuj\u00ed rychlej\u0161\u00ed dod\u00e1vku zbo\u017e\u00ed. <\/p>\n\n\n\n

Jak se takov\u00e1 objedn\u00e1vka vy\u0159izuje?<\/strong><\/p>\n\n\n\n

My na z\u00e1kaznick\u00e9 lince zjist\u00edme v\u0161echny parametry. Do detail\u016f sep\u00ed\u0161eme, co p\u0159esn\u011b z\u00e1kazn\u00edk pot\u0159ebuje, a tyto informace p\u0159ed\u00e1me popt\u00e1vkov\u00e9mu odd\u011blen\u00ed. Toto odd\u011blen\u00ed zji\u0161\u0165uje mo\u017enosti u na\u0161ich dodavatel\u016f a sna\u017e\u00ed se s nimi v\u0161echno domluvit. Dodavatel\u016f m\u00e1me opravdu velk\u00e9 mno\u017estv\u00ed u n\u00e1s i v zahrani\u010d\u00ed, tak\u017ee to n\u011bkdy b\u00fdv\u00e1 slo\u017eit\u011bj\u0161\u00ed proces. V\u017edy se ale sna\u017e\u00edme vyj\u00edt z\u00e1kazn\u00edkovi vst\u0159\u00edc. Cel\u00fd postup je efektivn\u00ed a promy\u0161len\u00fd.<\/p>\n\n\n\n

V\u0161echny pot\u0159ebn\u00e9 kontakty najdete na webu<\/a><\/span>. <\/p>\n\n\n\n

Kdy se z\u00e1kazn\u00edk dozv\u00ed cenu v\u00fdrobku?<\/strong><\/p>\n\n\n\n

Cenu mu v tomto p\u0159\u00edpad\u011b nem\u016f\u017eeme ur\u010dit dop\u0159edu. Dozv\u00ed se ji a\u017e kdy\u017e zjist\u00edme mo\u017enosti dodavatel\u016f. <\/p>\n\n\n\n

Je mo\u017en\u00e9 tyto objedn\u00e1vky vy\u0159\u00eddit ve v\u0161ech p\u0159\u00edpadech?<\/strong><\/p>\n\n\n\n

Vzhledem k tomu, \u017ee spolupracujeme s \u0159adou dodavatel\u016f, nen\u00ed v na\u0161ich sil\u00e1ch stoprocentn\u011b zaru\u010dit vy\u0159\u00edzen\u00ed v\u0161ech atypick\u00fdch objedn\u00e1vek. Mus\u00edm ale \u0159\u00edct, \u017ee se n\u00e1m to poda\u0159\u00ed vyjednat opravdu ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f. <\/p>\n\n\n\n

Za jak dlouho se dostane v\u00fdrobek k z\u00e1kazn\u00edkovi?<\/strong><\/p>\n\n\n\n

To je velmi individu\u00e1ln\u00ed. Z\u00e1le\u017e\u00ed, jak\u00e9 zbo\u017e\u00ed objedn\u00e1v\u00e1 a o jak slo\u017eitou zm\u011bnu se jedn\u00e1. M\u00e1me s\u00ed\u0165 dodavatel\u016f a mont\u00e1\u017en\u00edch firem po cel\u00e9 republice, sna\u017e\u00edme se tedy v\u017edy b\u00fdt co nejrychlej\u0161\u00ed. Pokud si objedn\u00e1te zbo\u017e\u00ed skladem do 13:30, bude u v\u00e1s do druh\u00e9ho dne. V p\u0159\u00edpad\u011b atypick\u00fdch objedn\u00e1vek to samoz\u0159ejm\u011b tak rychle nejde. <\/p>\n\n\n\n

Je rozd\u00edl mezi malou a velkou objedn\u00e1vkou?<\/strong><\/p>\n\n\n\n

Na\u0161e firma uplat\u0148uje model B2B \u2013 business to business. P\u0159ev\u00e1\u017en\u011b se tedy orientujeme na firmy. V praxi to funguje tak, \u017ee objedn\u00e1vky p\u0159ich\u00e1zej\u00ed jak od kone\u010dn\u00fdch spot\u0159ebitel\u016f, tak od z\u00e1stupc\u016f firem. A pr\u00e1v\u011b objedn\u00e1vky, kter\u00e9 dorazily od z\u00e1stupc\u016f spolupracuj\u00edc\u00edch spole\u010dnost\u00ed, jsou v\u00fdsledkem vynalo\u017een\u00e9 energie obchodn\u00edho odd\u011blen\u00ed. Pracuje na nich tedy v\u00edce lid\u00ed.<\/p>\n\n\n\n

Na z\u00e1kaznick\u00e9 podpo\u0159e ale rozd\u00edly nenajdete. A\u0165 u\u017e jde o polici do dom\u00e1cnosti nebo o vybaven\u00ed velk\u00e9 nadn\u00e1rodn\u00ed firmy, v\u011bnujeme vy\u0159\u00edzen\u00ed objedn\u00e1vky stejnou energii. V\u0161e se sna\u017e\u00edme za\u0159\u00eddit co nejrychleji.<\/p>\n\n\n\n

Jak\u00e9 nejzaj\u00edmav\u011bj\u0161\u00ed objedn\u00e1vky nebo dotazy k v\u00e1m p\u0159i\u0161ly?<\/strong><\/p>\n\n\n\n

Za dobu ve firm\u011b jsem zat\u00edm \u017e\u00e1dnou kuriozitu neza\u017eila. \u010casto se ale st\u00e1v\u00e1, \u017ee lid\u00e9 cht\u011bj\u00ed pou\u017e\u00edt ur\u010ditou v\u011bc jin\u00fdm zp\u016fsobem, ne\u017e ke kter\u00e9mu je prim\u00e1rn\u011b ur\u010dena. Volala mi nap\u0159\u00edklad pan\u00ed, kter\u00e1 cht\u011bla pou\u017e\u00edt k\u00fdbl na m\u00edch\u00e1n\u00ed barev na horkou vodu v kuchyni. V tomto p\u0159\u00edpad\u011b jsem byla r\u00e1da, \u017ee se v\u016fbec ozvala, toto pou\u017eit\u00ed jsem j\u00ed toti\u017e vzhledem k materi\u00e1lu n\u00e1doby nedoporu\u010dila. <\/p>\n\n\n\n

Co podle v\u00e1s Manutan p\u0159in\u00e1\u0161\u00ed sv\u00fdm z\u00e1kazn\u00edk\u016fm?<\/strong><\/p>\n\n\n\n

Manutan \u0161et\u0159\u00ed \u010das. To je v dne\u0161n\u00ed dob\u011b velmi d\u016fle\u017eit\u00e9. Na jednom m\u00edst\u011b se\u017eenete pro svoji firmu \u00fapln\u011b v\u0161e od soustruhu, p\u0159es reproduktor a\u017e po o\u0159ez\u00e1v\u00e1tko na tu\u017eku. Pokud pot\u0159ebujete n\u011bco speci\u00e1ln\u00edho, nemus\u00edte obvol\u00e1vat jednotliv\u00e9 firmy. Za\u0159\u00edd\u00edme to za v\u00e1s. <\/p>\n\n\n\n

A co p\u0159in\u00e1\u0161\u00ed v\u00e1m?<\/strong><\/p>\n\n\n\n

Velmi \u010dasto o Manutanu mluv\u00edm, jsem tu moc spokojen\u00e1. Mysl\u00edm, \u017ee m\u00e1m dostate\u010dn\u00e9 mno\u017estv\u00ed pracovn\u00edch zku\u0161enost\u00ed, abych to mohla posoudit. Je tu skv\u011bl\u00e1 atmosf\u00e9ra a komunikace funguje po lidsk\u00e9 i profesn\u00ed str\u00e1nce.<\/p>\n","protected":false},"excerpt":{"rendered":"

Pot\u0159ebujete st\u016fl speci\u00e1ln\u00edho tvaru a neda\u0159\u00ed se v\u00e1m ho sehnat? Zavolejte na z\u00e1kaznickou linku Manutanu, tam v\u00e1m porad\u00ed. \u010ct\u011bte o atypick\u00fdch objedn\u00e1vk\u00e1ch se Zuzanou Ka\u0161ingovou \u2013 referentkou p\u00e9\u010de o z\u00e1kazn\u00edky.<\/p>\n","protected":false},"author":2,"featured_media":2583,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"slim_seo":{"title":"Se z\u00e1kaznickou linkou o atypick\u00fdch objedn\u00e1vk\u00e1ch \u2022 Manutan","description":"S \u010dlenkou z\u00e1kaznick\u00e9 podpory Zuzanou Ka\u0161ingovou o atypick\u00fdch objedn\u00e1vk\u00e1ch a jejich vy\u0159izov\u00e1n\u00ed v Manutanu."},"footnotes":""},"categories":[268,266],"tags":[287,301],"class_list":["post-2582","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-odbornici-radi","category-typy-a-navody","tag-doplnkove-sluzby","tag-ze-zakulisi-manutanu"],"jetpack_featured_media_url":"https:\/\/www.manutan.cz\/magazin\/wp-content\/uploads\/2022\/03\/pexels-lisa-fotios-1957477-2.jpg","_links":{"self":[{"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=\/wp\/v2\/posts\/2582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2582"}],"version-history":[{"count":10,"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=\/wp\/v2\/posts\/2582\/revisions"}],"predecessor-version":[{"id":5982,"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=\/wp\/v2\/posts\/2582\/revisions\/5982"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=\/wp\/v2\/media\/2583"}],"wp:attachment":[{"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2582"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2582"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manutan.cz\/magazin\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}